Privacy Policy

Privacy Policy

 

Bravissimo Wedding Symphony Orchestra

 

Last Updated Date: October 25, 2024

 

Bravissimo Wedding Symphony Orchestra (hereinafter, "Bravissimo", "we", "our" or "us"), committed to the privacy and protection of the personal data of its customers and website visitors, establishes in this Privacy Policy the conditions in which it collects, uses, shares and protects its users' personal information, in accordance with applicable legislation, including the General Personal Data Protection Law (Law No. 13,709/2018 - "LGPD").

 

This Privacy Policy applies to all customers and visitors to the Bravissimo website and it is essential that you read and understand it before providing any personal data.

 

### 1. Data We Collect

 

We collect the following personal data from our customers and visitors:

 

- Identification and Contact Data: Name, email, telephone and address.

- Event Information: Details about the date, location and type of ceremony for which the music service is contracted.

- Website Navigation Data: Information about how you use our website, including IP address, browser used, date and time of access, collected through cookies and similar technologies.

 

This data is collected directly through our website, interview forms, ads on social media and Google, and occasional telephone or in-person contacts.

 

### 2. Purpose of Data Processing

 

We use personal data for the following purposes:

 

- Provision of Services: Process and manage requests to hire our orchestrated music services for weddings and events.

- Customer Service: Facilitate contact and offer personalized support with direct assistance from the responsible Maestro.

- Marketing and Promotions: Send newsletters, updates, promotions and other marketing communications (with the option to unsubscribe at any time).

- Improvement of Services: Evaluate and better understand the preferences and needs of our customers, improving the quality of our services.

 

### 3. Data Sharing with Third Parties

 

To carry out some operations and ensure data security, we may share personal information with third parties, including:

 

- Payment Service Providers: To process payments related to contracted services.

- Email Marketing Platforms: To send promotional and informative communications.

- Social Media and Advertisers: For marketing and advertising purposes on external platforms, always in compliance with privacy regulations.

 

Our suppliers and partners are contractually obliged to guarantee the confidentiality and security of the data to which they have access.

 

### 4. Data Security

 

Bravissimo uses appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, destruction, disclosure or alteration. Our data systems are hosted in secure environments, and we employ protocols such as encryption and strict access control to ensure customer data is protected.

 

Despite our efforts, it is important to remember that no data transmission over the internet is completely secure. In the event of security incidents, we will take all necessary measures to mitigate the damage and inform affected data subjects, as required by law.

 

### 5. Data Retention and Deletion

 

We keep customer personal data only for the period necessary to fulfill the purposes described in this Policy, except where a longer period is required by legal or regulatory obligations.

 

If the customer decides to terminate their relationship with Bravissimo, personal data will be deleted from our systems, observing the legal minimum retention periods when applicable.

 

### 6. Rights of Data Subjects

 

As provided for in the LGPD, data subjects have the following rights in relation to their personal data:

 

- Confirmation and Access: Right to know whether we process your data and to access it.

- Correction: Right to request the correction of incorrect, outdated or incomplete data.

- Anonymization, Blocking or Deletion: Right to request anonymity, blocking or deletion of unnecessary or excessive data.

- Portability: Right to request the transfer of data from another service provider, if applicable.

- Information about Sharing: Right to know with which entities we share the data.

- Revocation of Consent: Right to revoke consent for data processing, when applicable.

 

To exercise these rights, please contact us using the contact information available at the end of this Policy.

 

### 7. Use of Cookies and Tracking Technologies

 

Our website uses cookies and similar technologies to improve your user experience and collect information about your use of the website. Cookies are text files stored on your device that help us provide you with a more personalized service.

 

You can adjust your browser settings to block cookies or to alert you when they are being sent. However, disabling cookies may affect the functionality of some features of our website.

 

### 8. Changes to the Privacy Policy

 

Bravissimo Wedding Symphony Orchestra reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page and communicated to customers in an appropriate manner.

 

We recommend that you review this Privacy Policy regularly to stay up to date with our privacy practices.

 

### 9. Contact Information

 

If you have any questions, comments or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

 

- Email: weddsymphony@gmail.com

- Phone: +1 (929) 217-7349

- Address: 22 Lindenwood Rd, Stoneham, MA 02180

 

This policy was created to ensure the transparency of Bravissimo Wedding Symphony Orchestra regarding the processing of personal data, reinforcing our commitment to the privacy and security of our customers.

 

Below are some important points and adaptations for the policy most applicable to the United States:

 

### 1. Legal Basis for Data Processing

In the United States, the protection of personal data is not governed by a single national law as in Brazil, but by a set of state and federal laws, with a main focus on the CCPA (applicable to California) and the Federal Trade Commission Act. The privacy policy does not need to explicitly reference a "legal basis" as required by the LGPD, but should focus on data use and protection practices.

 

### 2. Consumer Rights

The CCPA and some other state laws in the US grant specific rights to consumers, especially for California residents. Here are the main rights that need to be mentioned for compliance with the CCPA:

 

- Right to Know: The consumer has the right to know what personal data is collected, used, shared and sold.

- Right to Deletion: The consumer has the right to request the deletion of personal data that has been collected, with exceptions.

- Right to Opt-Out of Data Sales: Although Bravissimo does not appear to sell data, this right is important to mention, as companies that sell data must offer consumers the option to opt out of the sale of their personal data.

- Right to Non-Discrimination: Guarantee that the customer will not be discriminated against if they exercise their privacy rights.

 

### 3. "Do Not Sell My Personal Information"

If the company has customers in California and collects data that may be shared with third parties for commercial purposes, the CCPA requires that a link called "Do Not Sell My Personal Information" be included on the website to allow consumers to opt out of the sale of their data. This probably does not apply to Bravissimo if there is no commercialization of personal data, but it is important to clarify that the data is not sold.

 

### 4. Changes to Consent and Legal Language

The CCPA does not require companies to obtain explicit consent before collecting personal data (except for minors), unlike the LGPD. However, it is important to clearly inform website visitors about what data is being collected and how it will be used, and to allow them to withdraw consent for marketing communications.

 

### 5. Other State and Federal Laws

In the United States, other laws such as the Children's Online Privacy Protection Act (COPPA), which protects data from children under 13, and the Gramm-Leach-Bliley Act (GLBA), which protects financial information, may apply depending on the nature of the data collected. However, for a music service like Bravissimo, these laws are unlikely to apply.